RETURN & EXCHANGE POLICY

If you are not satisfied with your purchase, you can get a full refund of the items within 48 hours (2 business days) from the arrival date of your purchase.

To exchange it for another product of equal value, you may return your purchase to us within 14 business days from the arrival date of your purchase.

Items must be returned unworn, undamaged, and unused, with all tags attached and the original packaging included.

Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.

Privacy Policy

Ofra Shalev Jewelry will not pass on your personal, credit or debit card, or PayPal details to any third party without your permission. We will never ask for personal details via email. If you receive an unsolicited email asking you for your ofra-shalev.com login details, please contact our Customer Service team immediately.